Get in Touch
Contact BidIQ
We are a small, focused team. Every message is read by a real person. We aim to respond within one business day.
How to reach us
General enquiries
For questions about BidIQ, how the platform works, or anything not covered in the FAQ.
Technical support
For account issues, data errors, bug reports or anything that is not working as expected. Please include your account email address and a description of the issue.
Feature requests & feedback
We build BidIQ in close consultation with the businesses that use it. If there is a feature that would make a meaningful difference to how you track tenders, we want to hear it.
Privacy & data requests
To exercise your rights under POPIA — including accessing, correcting, or deleting your personal information — contact our Information Officer at this address.
Partnership & commercial enquiries
For commercial partnerships, API integrations, white-labelling discussions or media enquiries, contact Frontier Digital — the team behind BidIQ.
Send us a message
BidIQ does not accept tender submissions, specification documents or procurement communications via these channels. All official tender correspondence must be directed to the relevant procuring department as specified in the tender notice.
